Privacy Policy

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by emailing at support@askally.app.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

When you visit or log in to our website, these cookies and similar technologies may be used by our online data partners or vendors to associate your activities on our site with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. Should you prefer not to receive such advertising, you have the option to opt out by sending an email to support@askally.app.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Retention of Google User Data

We will retain your Google user data for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of data and the purpose for which it is used.

When the data retention period expires for a given type of data, we will delete or destroy it securely within 30 days.

Retention Timeframes

• Account information: Retained for the duration of your account plus 90 days after account closure
• Usage data: Retained for up to 24 months
• Transaction data: Retained for 7 years to comply with tax and financial regulations

Data Deletion Requests

You may request deletion of your Google user data at any time by:

• Emailing support@askally.app with the subject line "Data Deletion Request"
• Visiting your account settings page and selecting "Delete My Data"
• Contacting our support team through the in-app chat feature

Upon receiving your deletion request, we will:

• Verify your identity
• Process your request within 30 days
• Send confirmation once deletion is complete

Please note that certain information may be retained even after you request deletion where necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

Data Protection Measures

• Encryption: We use industry-standard encryption protocols (TLS/SSL) to protect your data during transmission. All data at rest is encrypted using AES-256 encryption.
• Access Controls: We maintain strict access controls that limit access to your Google user data to authorized personnel only. All access to user data is logged and monitored.
• Regular Security Audits: We conduct regular security assessments and vulnerability scans to identify and address potential security risks.
• Employee Training: Our team undergoes regular privacy and security awareness training to ensure proper handling of user data.
• Secure Infrastructure: We use cloud infrastructure providers that maintain SOC 2, ISO 27001, and other relevant security certifications.
• Data Minimization: We only collect and retain the Google user data necessary to provide our Service.

Breach Notification

In the event of a data breach that affects your Google user data, we will notify you and relevant authorities as required by applicable laws.